FREQUENTLY ASKED QUESTIONS DISCLAIMERS and POLICIES
The printer, printers salespersons, employees or representatives make no warranty, express or implied, as to the content, fitness or legal purpose of the raffle items or any of the forms whether a standard pre-printed or customized form sold or printed by us. Any violation of Federal, State or Local laws are the sole responsibility of the person(s) or organization(s) ordering and/or using such forms.
Do you guarantee my order will be delivered to me on the day I specify?
Yes and No. What we mean is, we guarantee that we will produce and ship your order so it should be delivered to you when you need it. However, once your order leaves our facility and is in the hands of the shipper we can not guarantee delivery of your order on a specified day, normally this is not a problem. However we are not responsible for late delivery or late distribution caused by acts of God or any other cause of loss of revenue.
Do You Charge Sales Tax?
Sales Tax is charged only on orders shipped to a destination within the State of California. The tax rate is 9.25%.
Who does the typesetting and proofing for my order?
Once your order is placed, we will typeset your order and show you a proof usually within 48 hours or less. You must return your proof to us with an OK before we print your order.
How can I proof my order?
We will email your proof in a PDF format for your approval. If an email is not available we can FAX it to you.
How about accuracy of my order?
We take pride in our work and use quality control second to none but sometimes we humans do goof. Therefore it is your responsibility to check your proof for accuracy. Once you OK the proof and tell us to print it you are responsible for any mistakes on the form.
Can you print Raffle Tickets, Raffle Calendars or other forms without numbers?
Yes, however, we cannot guarantee a 100% accurate count without hand counting. This would be too costly for our customers. Therefore, unnumbered Raffle Tickets, Raffle Calendars or any other form is guaranteed to be within 3% plus or minus of the amount ordered. It is your responsibility to count the form when distributing them to your group members.
What numbers do you start at?
For Drawing or Raffle Tickets our standard numbering starts at 001 or 1001. Any other starting number will incur a setup fee. For additional printing of a previous Ticket order within 60 days of original we will update to continue the numbers without any additional charge.
Can we have our organization logo on our forms?
Yes, we can add a logo or picture. For best results your logo or picture should be in the following formats:
Black and White or solid color ink, 300 DPI min, 600 DPI better, .pcx, .tif, .bmp, .png or .gif files.
Color Pictures 300 DPI minimum, .jpg or .jpeg format.
Do you print in color and what does it cost?
Yes, we can print any form in color. Call us for a price quote.
How do I order?
Orders can be placed from our website - www.jforms.com or www.jformsprinting.com. Also by e-mail "email@example.com". If having trouble understanding our order forms, you may send us all your information for your Raffle Ticket or Tithe Envelope in a word document. Please do not forget to include your name, address, phone, E-mail and any other information so we may contact you if needed.
How do I pay for my order?
Payment made by Visa, MasterCard, AMEX or Discover Card are the quickest. Money orders, cashiers checks. Business and church checks are accepted. Your order will not be processed or printed until your check has cleared.
Do you have any other paper colors than what is on your website?
Yes, we are commercial printers in business since 1960 and can print on any paper you desire. Call "888-224-4414" or email us for a price quote.
What about a heavier postcard type paper?
We can do that too along with multi copy forms with carbonless paper. Call or email us for a price quote.
Can you staple my Raffle Tickets or Raffle Calendars into booklets?
Yes, up to 50 maximum in regular paper and 25 in heavy paper. Cost is based on the number of tickets in a booklet.
Yes, call or email for a price.
I want the "A" Raffle Ticket with the right hand stub printed with a large number only is that possible?
Yes, we can make the number any size on any of our forms. the only limitation is the form size.
We need a larger stub for our raffle ticket than what you show on your site. Can this be done?
Yes, we can make the stub any size you need. However may be a slight additional cost.
How long does it take to print my orders?
That depends on how many you order. Time below is for Church Tithe Envelopes, Raffle and Drawing Tickets, Raffle Calendars, Carbonless Forms. Other forms may be a little different for times.
Orders up to 10,000 take 1-3 working days. Orders of 10,001 - 50,000 take 3-5 working days. Orders of 50,001 or more take 4+ working days.
Please remember, your order will not be started until we receive a final proof OK and payment. Also if your forms are stapled or have other bindery work this will add additional time to finish your order. We do not count the day that the order is finalized as a production day.
Thanks for considering us as your printer